Five Star Mortgage Professional

austin mortgage professional five star logo

Five Star Mortgage Professional

Grateful to be a Five Star Mortgage Professional!

Five Star Mortgage Professional has recognized our team for a fourth consecutive year. Thank you to my clients and realtor, escrow and title partners!  This is validation of my mission to provide quality mortgage service to clients.

Teamwork makes the dream work!

Additionally, I am thankful for my incredible team at PrimeLending Corporate and my Austin PrimeLending Branch team: Annette, Michel and Nancy. This team is a significant part of providing great customer service.

Five Star Standards.

According to the research methodology provided by Five Star Professional – Mortgage Professional Program, we are evaluated on “customer service, integrity, communication, preparation and attention to detail, and overall satisfaction. Additionally, participants respond to whether they would recommend the professional to a friend.”

The goal of the Five Star Professional is to help set a standard that defines and promotes mortgage professional excellence. Additionally, it identifies mortgage professionals that provide “exceptional client satisfaction and service.” This service helps consumers choose a a service professional that has been evaluated by other consumers.

Make the home loan process simple.

Undoubtedly, the home loan market that has become increasingly complex and competitive. Nevertheless, we are make the home financing process simple. In particular, we provide guidance for the best financing options available for each clients needs. With extensive experience in the mortgage industry, my customers and partners can count on me for the long run.

More than just a great rate.

Finding a mortgage professional is more than just a great rate. I realize that customers are teaming up with a lender to help make and manage one of her biggest financial decisions. I try to place myself in each client’s place and provide the same great service that I would want for such an important decision.

My home financing portfolio includes programs for Custom Construction, Jumbo, Conventional Purchase & Refinance Loans, VA Loans, Investment Property Loans, and Home Renovation Loans. If you already know what you need and are ready to go, click here to apply now. For more information, contact me now for a confidential and complimentary consultation about your home financing needs.


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© Joel Richardson. All Rights Reserved. | This website is operated by Joel Richardson, who is currently an employee of VeraBank, N.A. (“VeraBank”) The views expressed on this website are not necessarily those of VeraBank. This website also has its own privacy policy, which may differ from VeraBank’s privacy policy. VeraBank makes no express or implied warranty regarding the information or data on this website, and hereby expressly disclaims all legal liability and responsibility to persons or entities who use or access this site and its content, based on their reliance on any information or data that is available through this website. Joel Richardson has sole responsibility for the information and data on this website. Deposit and loan products described on this website are offered through VeraBank, Member FDIC. To visit VeraBank’s website, here.