I am humbled and grateful to have been nominated and to receive recognition as a Five Star Mortgage Professional for a second consecutive year. Thank you to my clients and realtor, escrow and title partners! This is validation of my mission to provide quality mortgage service to clients. Additionally, I am thankful for my incredible team at PrimeLending Corporate and my Austin PrimeLending Branch team: Katy, Michel and Nancy. This team is a significant part of providing great customer service.
What does it mean to be a Five Star Mortgage Professional? According to the research methodology provided by Five Star Professional – Mortgage Professional Program, we are evaluated on “customer service, integrity, communication, preparation and attention to detail, and overall satisfaction. Additionally, respondents are asked whether they would recommend the professional to a friend.”
The goal of the Five Star Professional is to help set a standard that defines and promotes mortgage professional excellence. Additionally, it identifies mortgage professionals that provide “exceptional client satisfaction and service.” This service helps consumers choose a a service professional that has been evaluated by other consumers.
In a market that has become increasingly complex and competitive, I am focused on making the home financing process simple and providing guidance for the best financing options available for each clients needs. With over 20 years of finance experience and over 15 years in the mortgage industry, my customers and partners know that I am here for the long run.
Finding a mortgage professional is more than just a great rate. I realize that customers are teaming up with a lender to help make and manage one of her biggest financial decisions. I try to place myself in each client’s place and provide the same great service that I would want for such an important decision.
My home financing portfolio includes programs for Custom Construction, Jumbo, Conventional Purchase & Refinance Loans, VA Loans, Investment Property Loans, and Home Renovation Loans. If you already know what you need and are ready to go, click here to apply now. For more information, contact me now for a confidential and complimentary consultation about your home financing needs.